Government affairs is something that used to be done behind closed doors (or over long lunches). Not anymore. In this special bonus episode, we're joined by Katarina Wallin Bureau - General Manager of Strategic Relations at Microsoft - to unpac...

If you’ve ever wished for a crisis handbook you could keep in your top drawer - this is probably as close as it gets. In the final episode of our Crisis Series, we bring everything together into ten practical rules to help you lead, communicate...

The headlines have faded, but the real work’s only just beginning.In this episode, Imogen and Amanda look at what happens once the immediate crisis has passed - and how to rebuild trust for the long term. They share their three Rs framew...

What do you say when everything’s going wrong — and how do you say it without sounding like a corporate robot?In this episode of Dear Comms…, Imogen and Amanda dig into the language of crisis. From holding statements and empathy...

In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!)We'll break down how you handle those first chaotic...