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Your comms agony aunts offering quick, practical advice for everyday dilemmas
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Latest Episodes
S9E5: Leading change - five ways to make change stick
The launch goes well. The energy is high. Everyone's talking about it. Come back in three months. The final episode in the series tackles the part most organisations get wrong: what happens after the initial momentum fad...
S9E4: Leading change - from understanding to action
Sometimes everyone understands the change perfectly. But... nothing actually changes. Understanding and doing are not the same thing. Episode four looks at how you move people from knowing what the change is all the way throug...
S9E3: Leading change - dealing with emotion
You've made the announcement. You've sent the slides. You've done the town hall. And people still aren't getting it. The problem isn't the information. It's that change communications isn't a campaign...and you can't treat it like o...
S9E2: Leading change - fixing the foundation
Most change programmes go wrong before they've even begun. Not in the rollout... but in the room where leaders agreed it was a good idea. Episode two is about preparation. Or, more specifically, what needs to be in place before anyt...
S9E1: Leading change - why people resist change
Change is coming. Everyone knows it. So why is no one acting like it?Most leaders spend months on the strategy, the timeline, the business case. Far less time on the thing that will actually determine whether any of it works: how it feel...